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Customer Experience

Customer Experience, Website Development

The Rise of Voice Search: Optimizing for Conversational Queries

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In recent years, the landscape of online search has undergone a significant transformation with the rise of voice search technology. As more users embrace virtual assistants and smart speakers, it becomes imperative for businesses to optimise their websites for conversational queries.Here are some key aspects of the rise of voice search and practical recommendations for website optimisation. Understanding the Shift to Voice Search: The convenience of voice-activated devices has fueled the surge in voice search usage. Users are now more inclined to ask questions naturally, leading to longer, conversational queries. Unlike traditional text-based searches, voice searches tend to mimic human […]

Customer Experience, Digital Marketing, Website Development

LinkedIn for B2B Marketing: Connecting with Sri Lankan Professionals

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In the digital age, social media platforms have become powerful tools for businesses looking to connect with their target audience. LinkedIn, a professional networking platform, offers a unique opportunity for B2B marketing by allowing you to engage with Sri Lankan professionals. Why LinkedIn for B2B marketing? LinkedIn is the go-to platform for professionals, making it an ideal choice for B2B marketing in Sri Lanka. With a growing community of over 1.5 million Sri Lankan members, you can reach a wide and relevant audience. 1. Optimize Your Profile Your LinkedIn profile is your digital business card. To make a lasting impression,

Customer Experience

8 Ways to Collect Effective Customer Feedback for Maximum Growth

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Ways to collect effective customer feedback? In today’s competitive business landscape, understanding and meeting customer needs is essential for success. One of the most valuable sources of insights for any business is customer feedback. Customer feedback is an invaluable asset for any business. It provides insights into customer satisfaction, identifies areas for improvement, and helps shape future strategies. In this article, we will explore 8 effective and smart ways to collect customer feedback. From online surveys to social media, customer reviews to focus groups, we will uncover the various methods that businesses can utilize to gather valuable feedback from their

Customer Experience, Entrepreneurship

How To Grow Your Niche Market Globally?

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With over 2.4 million creators emerging in the marketplace, it has opened up unlimited possibilities and opportunities for brands, entrepreneurs, and influencers to position themselves as the go-to brand for their audiences. Although there have always been items designed to fill a particular market niche, it has become considerably simpler for firms looking to follow this path to succeed since the internet’s emergence. Despite appearing to ignore significant portions of the market, these types of organizations can experience long-term success by appealing to a market segment unaffected by the dominance of the largest corporations. What Is a Global Niche Market? Global

App Development, Customer Experience, Software Development, Website Development

What Is Lean UX And What Are Its Benefits?

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A good management system is essential when it comes to producing experiences that amaze your users. It’s not enough to create a product and hope your customers like it. You require a procedure that enables you to produce that product and make improvements. Collaboration across teams and departments is vital for this, as is regular communication with your users. That can appear to be too much to handle. After all, how can you involve numerous teams and stakeholders while maintaining a consistent balance between the needs and expectations of your users? This is when Lean UX comes in handy. What’s

Customer Experience

How to Remove Google Reviews: 6 Steps for Removing Bad Reviews

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People read reviews of your company before utilizing your products or purchasing your services. They consider both positive and negative feedback while deciding whether to become your next client. But what should you do if you receive negative Google reviews? Is it possible to remove a Google review? We’ll explain how to delete Google reviews from your Google Business Profile on this page. Additionally, we’ll outline steps you can take to delete negative Google reviews without actually deleting them. How To Delete Reviews That Other People Have Left On Google? Google doesn’t allow businesses to remove unfavorable reviews since all comments positive and

Customer Experience, Digital Marketing

How Can Your Business Improve Its Customer Experience?

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You always want to provide the greatest possible service for your consumers and make sure they have the best Customer Experience, as a business owner. They are, after all, your business’s lifeblood. They’ll keep returning if they’re satisfied. And if they aren’t, you might be in big danger. So, how can you boost client satisfaction? In today’s blog, we’ll show you how to improve your business’s client experience. But first, let’s take a look at some of the aspects that influence client satisfaction. What Factors Affect Customer Experience? Many elements can affect the customer experience, however, the following are some

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We'd love to hear all about

Who you are and what your needs are!